Refund Policy

Thank you for shopping with us at ILYARA. We value your satisfaction and want to ensure a smooth return process. Please read our refund policy carefully.

Returns

We accept returns within 2 days of the delivery date. To be eligible for a return, your item must be:

Unused and in the same condition that you received it
In its original packaging
Accompanied by a receipt or proof of purchase

Refunds

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5–10 business days.

Late or Missing Refunds

If you haven’t received a refund yet:

Check your bank account again.
Contact your credit card company—it may take some time before your refund is officially posted.
Contact your bank—there is often some processing time before a refund is posted.

If you’ve done all of this and still have not received your refund, please contact us at ilyarabyrim@gmail.com.

Sale Items

Only regular priced items may be refunded. Sale items are non-refundable.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at ilyarabyrim@gmail.com and send your item to our mailing address.

If exchanges or replace is approved, it will be delivered in 7-9 days.